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How to Increase Repeat Business from Previous Clients

One of the realities of freelancing is that projects are not (always) long term. They can be a one off job of say, setting up an autoresponder, installing and configuring Wordpress, editing a podcast episode etc. The challenge therefore is twofold, first is how to acquire new clients and second, how to increase repeat business from previous clients.

How to Increase Repeat Business from Previous Clients

Customer Service That Draw New Business

There's no real customer service without someone listening. You simply cannot provide real, authentic, unadulterated customer centric service if you are not willing to listen.

Customer Service That Draw New Business