There's no real customer service without someone listening. You simply cannot provide real, authentic, unadulterated customer centric service if you are not willing to listen.
Staying up late is not always the best solution to ensure you meet your deadlines. You simply couldn't rely on stretching your work hours just to get the job done. Unfortunately, you are most likely in the same boat just like many other freelancers are. But as they say, if it's being done by many,
There is no big holiday on July 9, but if your computer is infected with the DNSChanger malware, your clock is ticking fast before your internet closes out on you.
Smartphones and Tablets both have their inherent benefits and downside depending on who uses it.