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Call Center Exodus and the Rise of Online Freelance Work

I've worked in the call center for over four years until I finally turned to full time online freelance work. While the world hasn't changed much for me during my four years of stay in the call center, I am most grateful that I've worked in the BPO industry because the trainings, most especially the sales and customer service

Call Center Exodus and the Rise of Online Freelance Work

How to Use Dropbox File Request

Whether you use Dropbox or not, you will like this latest feature that was added called, File Requests. With this feature you'll be able to: Request files from anyone by giving them a link let's say, while you're in a Skype conversation or Google Hangout or you can also send an email request. This feature also enables

How to Use Dropbox File Request

How to Choose the Right Computer That Suits Your Freelance Work

For someone whose bread and butter relies on one machine, choosing the right computer for your online work shouldn't be left to the sales guy to decide. You need to know what specification suits your freelance work. While this may be a daunting task for someone who's just starting out with freelancing or not really into computers,

How to Choose the Right Computer That Suits Your Freelance Work

Freelance Tip #2: Be an Expert

If you're working as a freelancer, think of yourself as a doctor. You are someone who provides a solution, a recommendation, or a prescription. But there are a lot of doctors. You can either be a general practitioner or you can be a specialist. And if you put two doctors' side by side, one

Freelance Tip #2: Be an Expert

Freelance Tip: Follow up

Whether it's a past client or a prospect, follow up can do wonders on your business acquisition and retention strategy. Unfortunately, follow up is something that most freelancers ignore, neglect, and forget or probably don't even know. If you're guilty of this, I don't blame you.  As Kelley Robertson, author of The Power of Follow up, points out "Many people

Freelance Tip: Follow up